Shipping & Returns

Shipping Policy

Delivery

Usually, it takes 2–3 days to fill an order, after which it’s shipped out. The shipping time depends on your location, but usually 3–4 business days.

I still don't have my order. What should I do?
Before getting in touch with us, please help us out by doing the following:

Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Return & Exchange Policy

At Howyuzdoin, we pride ourselves on unparalleled product quality. That’s why all our orders go through a 3-step quality check before we ship them out. However, if a damaged or mislabeled item was accidentally let through our quality control, or was damaged during shipment, we take full responsibility and provide a free replacement.

Howyuzdoin only offers refunds for damaged or mislabeled products, not for buyer’s remorse.

IMPORTANT

Please contact us before returning any products. That way, we’ll be able to provide

you with options on how to proceed with the order.

Any claims for damaged/defective items must be submitted within 10 days

after the product has been received. For packages lost in transit, all claims must be

submitted no later than 10 days after the estimated delivery date.